1. Introduction
Welcome to Zeenko.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zeenko.com and use our services.
Company Information
Doral, Florida 33027
United States
Email: hello@zeenko.com
Phone: +1 (240) 659-8908
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Fill out contact forms or inquiry forms
- Request information about our services
- Subscribe to our newsletter or updates
- Communicate with us via email or phone
- Apply for employment opportunities
- Engage our services for projects
This information may include:
- Contact Information: Name, email address, phone number, company name
- Professional Information: Job title, company details, project requirements
- Communication Data: Messages, inquiries, and any information you choose to share with us
- Employment Applications: Resume, cover letter, professional experience, and references
2.2 Information Automatically Collected
When you visit our website, we automatically collect certain information about your device and browsing activity:
- Technical Information: IP address, browser type and version, operating system, device type
- Usage Data: Pages visited, time spent on pages, click patterns, referring website addresses
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7 for details)
2.3 Information from Third Parties
We may receive information about you from third-party services we use, including analytics providers (e.g., Google Analytics), social media platforms (if you interact with our social media accounts), and business partners and referral sources.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Delivery and Communication
- To respond to your inquiries and provide information about our services
- To communicate with you about projects, quotes, and service delivery
- To provide customer support and technical assistance
- To process and fulfill service requests
3.2 Business Operations
- To maintain and improve our website and services
- To analyze website usage and optimize user experience
- To conduct market research and business development
- To manage employment applications and recruitment
3.3 Marketing and Promotional Activities
- To send newsletters, updates, and promotional materials (with your consent)
- To inform you about new services, features, or offerings
- To showcase case studies and testimonials (with explicit permission)
3.4 Legal and Security Purposes
- To comply with legal obligations and regulatory requirements
- To protect against fraud, unauthorized access, and security threats
- To enforce our terms of service and protect our legal rights
- To resolve disputes and address complaints
4. Legal Basis for Processing (GDPR)
If you are a resident of the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:
- Consent: When you have given explicit consent for specific processing activities
- Contractual Necessity: To fulfill our contractual obligations when providing services to you
- Legitimate Interests: To operate our business, improve our services, and protect our rights (provided your interests don't override ours)
- Legal Obligations: To comply with applicable laws and regulations
6. International Data Transfers
Our primary operations are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
For users in the European Economic Area (EEA) and United Kingdom, we ensure appropriate safeguards are in place for international data transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by relevant data protection authorities
- Other legally recognized transfer mechanisms
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
General Retention Periods:
- Contact Form Inquiries: Retained for up to 3 years or until you request deletion
- Client Project Data: Retained for the duration of the project plus 7 years for legal and accounting purposes
- Marketing Communications: Retained until you unsubscribe or request deletion
- Employment Applications: Retained for 6-12 months after the recruitment process concludes
- Analytics Data: Typically retained for 26 months (standard Google Analytics retention)
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Secure Socket Layer (SSL) encryption for data transmission
- Firewalls and intrusion detection systems
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
10.1 Rights Under GDPR (EEA and UK Residents)
- Right to Access: Request copies of your personal information
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information ("right to be forgotten")
- Right to Restrict Processing: Request limitation on how we use your information
- Right to Data Portability: Request transfer of your information to another service provider
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw previously given consent at any time
- Right to Lodge a Complaint: File a complaint with your local data protection authority
10.2 Rights Under CCPA/CPRA (California Residents)
California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- Right to Know: Request information about the categories and specific pieces of personal information we collect
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale or sharing of personal information (Note: We do not sell personal information)
- Right to Correct: Request correction of inaccurate personal information
- Right to Limit Use: Limit the use and disclosure of sensitive personal information
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
10.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: hello@zeenko.com
Phone: +1 (240) 659-8908
Mail: 8810 NW 24th Terrace, Doral, Florida 33027, United States
We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests). We may need to verify your identity before processing your request.
11. Children's Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.
12. Third-Party Websites and Links
Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
13. Marketing Communications and Opt-Out
If you have opted in to receive marketing communications from us, you may opt out at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us at hello@zeenko.com with your opt-out request
- Updating your communication preferences (if you have an account with us)
Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications necessary to provide our services.
14. Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals or similar mechanisms. However, you can manage cookies and tracking through your browser settings as described in Section 7.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (if we have your email address)
- Display a prominent notice on our website
- Obtain your consent if required by applicable law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
16. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:
Zeenko
8810 NW 24th TerraceDoral, Florida 33027
United States
Email: hello@zeenko.com
Phone: +1 (240) 659-8908
For GDPR-related inquiries or to exercise your rights under GDPR, please email: hello@zeenko.com
We will respond to your inquiry within a reasonable timeframe and work to address your concerns.
17. Supervisory Authority
If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.
- EU Data Protection Authorities: EDPB Members
- UK Information Commissioner's Office (ICO): ico.org.uk
Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for trusting Zeenko with your information.