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PRIVACY POLICY

  • Effective Date: October 24, 2025 | Last Updated: October 24, 2025

    1. Introduction

    Welcome to Zeenko.com ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zeenko.com and use our services.

    Company Information:

    • Business Name: Zeenko 
    • Address: 8810 NW 24th Terrace, Doral, Florida 33027, United States
    • Email: hello@zeenko.com
    • Phone: +1 (240) 659-8908

    • Business Name: Zeenko Netcorp SAC
    • Address: Los Pinos 114
    • Email: info@zeenko.com
    • Phone: +1 (240) 659-8908

    By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

    2. Information We Collect

    2.1 Personal Information You Provide

    We collect personal information that you voluntarily provide to us when you:

    • Fill out contact forms or inquiry forms
    • Request information about our services
    • Subscribe to our newsletter or updates
    • Communicate with us via email or phone
    • Apply for employment opportunities
    • Engage our services for projects

    This information may include:

    Contact Information: Name, email address, phone number, company name

    Professional Information: Job title, company details, project requirements

    Communication Data: Messages, inquiries, and any information you choose to share with us

    Employment Applications: Resume, cover letter, professional experience, and references

    2.2 Information Automatically Collected

    When you visit our website, we automatically collect certain information about your device and browsing activity:

    Technical Information: IP address, browser type and version, operating system, device type

    Usage Data: Pages visited, time spent on pages, click patterns, referring website addresses

    Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 7 for details)

    2.3 Information from Third Parties

    We may receive information about you from third-party services we use, including analytics providers (e.g., Google Analytics), social media platforms (if you interact with our social media accounts), and business partners and referral sources.

    3. How We Use Your Information

    We use the collected information for the following purposes:

    3.1 Service Delivery and Communication

    • To respond to your inquiries and provide information about our services
    • To communicate with you about projects, quotes, and service delivery
    • To provide customer support and technical assistance
    • To process and fulfill service requests

    3.2 Business Operations

    To maintain and improve our website and services, analyze website usage and optimize user experience, conduct market research and business development, and manage employment applications and recruitment.

    3.3 Marketing and Promotional Activities

    To send newsletters, updates, and promotional materials (with your consent), inform you about new services, features, or offerings, and showcase case studies and testimonials (with explicit permission).

    3.4 Legal and Security Purposes

    To comply with legal obligations and regulatory requirements, protect against fraud, unauthorized access, and security threats, enforce our terms of service and protect our legal rights, and resolve disputes and address complaints.

    4. Legal Basis for Processing (GDPR)

    If you are a resident of the European Economic Area (EEA) or United Kingdom, we process your personal information based on the following legal grounds:

    Consent: When you have given explicit consent for specific processing activities

    Contractual Necessity: To fulfill our contractual obligations when providing services to you

    Legitimate Interests: To operate our business, improve our services, and protect our rights (provided your interests don't override ours)

    Legal Obligations: To comply with applicable laws and regulations

    5. How We Share Your Information

    We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

    5.1 Service Providers and Business Partners

    We may share information with trusted third-party service providers who assist us in:

    • Website hosting and maintenance
    • Analytics and performance monitoring (e.g., Google Analytics)
    • Email communication services
    • Payment processing (for client projects)
    • Customer relationship management (CRM) tools

    These providers are contractually obligated to protect your information and use it only for the purposes we specify.

    5.2 Legal Requirements

    We may disclose your information when required to comply with legal processes, court orders, or government requests, enforce our terms of service and other agreements, protect the rights, property, or safety of Zeenko, our clients, or others, and prevent fraud or security threats.

    5.3 Business Transfers

    In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.

    5.4 With Your Consent

    We may share your information with third parties when you have given us explicit permission to do so, such as featuring your project as a case study or testimonial.

    6. International Data Transfers

    Our primary operations are based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

    For users in the European Economic Area (EEA) and United Kingdom, we ensure appropriate safeguards are in place for international data transfers, including Standard Contractual Clauses approved by the European Commission, adequacy decisions by relevant data protection authorities, and other legally recognized transfer mechanisms.

    7. Cookies and Tracking Technologies

    7.1 What Are Cookies?

    Cookies are small text files placed on your device that help us provide and improve our services. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

    7.2 Types of Cookies We Use

    Essential Cookies: Necessary for website functionality and cannot be disabled

    Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)

    Functionality Cookies: Remember your preferences and personalize your experience

    Marketing Cookies: Track your activity to deliver relevant advertisements

    7.3 Managing Cookies

    You can control and manage cookies through your browser settings. Most browsers allow you to view and delete cookies, block third-party cookies, block cookies from specific websites, and block all cookies.

    Please note that disabling certain cookies may affect website functionality and your user experience.

    For more information about cookies and how to manage them, visit: www.allaboutcookies.org

    7.4 Third-Party Analytics

    We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they visit, and what other sites they used prior to visiting ours.

    To opt out of Google Analytics, you can install the Google Analytics Opt-out Browser Add-on: Google Analytics Opt-out

    8. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

    General Retention Periods:

    Contact Form Inquiries: Retained for up to 3 years or until you request deletion

    Client Project Data: Retained for the duration of the project plus 7 years for legal and accounting purposes

    Marketing Communications: Retained until you unsubscribe or request deletion

    Employment Applications: Retained for 6-12 months after the recruitment process concludes

    Analytics Data: Typically retained for 26 months (standard Google Analytics retention)

    When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

    9. Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    Security Measures Include:

    • Secure Socket Layer (SSL) encryption for data transmission
    • Firewalls and intrusion detection systems
    • Regular security assessments and vulnerability testing
    • Access controls and authentication mechanisms
    • Employee training on data protection and security
    • Regular backups and disaster recovery procedures

    However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    10. Your Privacy Rights

    Depending on your location, you may have the following rights regarding your personal information:

    10.1 Rights Under GDPR (EEA and UK Residents)

    • Right to Access: Request copies of your personal information
    • Right to Rectification: Request correction of inaccurate or incomplete information
    • Right to Erasure: Request deletion of your personal information ("right to be forgotten")
    • Right to Restrict Processing: Request limitation on how we use your information
    • Right to Data Portability: Request transfer of your information to another service provider
    • Right to Object: Object to processing based on legitimate interests or direct marketing
    • Right to Withdraw Consent: Withdraw previously given consent at any time
    • Right to Lodge a Complaint: File a complaint with your local data protection authority

    10.2 Rights Under CCPA/CPRA (California Residents)

    California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

    • Right to Know: Request information about the categories and specific pieces of personal information we collect
    • Right to Delete: Request deletion of your personal information
    • Right to Opt-Out: Opt out of the sale or sharing of personal information (Note: We do not sell personal information)
    • Right to Correct: Request correction of inaccurate personal information
    • Right to Limit Use: Limit the use and disclosure of sensitive personal information
    • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

    10.3 How to Exercise Your Rights

    To exercise any of these rights, please contact us at:

    • Email: hello@zeenko.com
    • Phone: +1 (240) 659-8908
    • Mail: 8810 NW 24th Terrace, Doral, Florida 33027, United States

    We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests). We may need to verify your identity before processing your request.

    11. Children's Privacy

    Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.

    12. Third-Party Websites and Links

    Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

    13. Marketing Communications and Opt-Out

    If you have opted in to receive marketing communications from us, you may opt out at any time by clicking the "unsubscribe" link in our emails, contacting us at hello@zeenko.com with your opt-out request, or updating your communication preferences (if you have an account with us).

    Please note that even if you opt out of marketing communications, we may still send you transactional or service-related communications necessary to provide our services.

    14. Do Not Track Signals

    Some web browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals or similar mechanisms. However, you can manage cookies and tracking through your browser settings as described in Section 7.

    15. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this policy, notify you via email (if we have your email address), display a prominent notice on our website, and obtain your consent if required by applicable law.

    We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

    16. Contact Us

    If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

    Zeenko

    8810 NW 24th Terrace

    Doral, Florida 33027

    United States

    Email: hello@zeenko.com

    Phone: +1 (240) 659-8908

    For GDPR-related inquiries or to exercise your rights under GDPR, please email: hello@zeenko.com

    We will respond to your inquiry within a reasonable timeframe and work to address your concerns.

    17. Supervisory Authority

    If you are located in the European Economic Area (EEA) or United Kingdom, you have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with applicable data protection laws.

    EU Data Protection Authorities: EDPB Members

    UK Information Commissioner's Office (ICO): ico.org.uk

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    Acknowledgment

    By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

    Thank you for trusting Zeenko with your information.